Privacy Policy
What we collect, why we collect it and how we protect it.
What we collect
Order details: name, phone, email, delivery address, date of birth, items purchased and payment method.
Site data: pages viewed, device type and approximate location, collected through essential and (with consent) analytics cookies.
We do not store your CNIC number. The courier checks the physical card at delivery.
Why we use it
To verify your age, fulfil and deliver orders, provide support and warranty service, prevent fraud and meet legal obligations.
With your consent, to send product-drop and restock emails. You can unsubscribe at any time.
Who we share it with
Courier partners (name, phone, address), payment providers and IT service providers that host our systems – each only as needed to serve you. We never sell personal data.
Retention and security
Order records are kept for as long as tax and consumer law require, then deleted or anonymised. Data is encrypted in transit and access is restricted to staff who need it.
Your choices
Ask for a copy, correction or deletion of your data at support@vapeeno.com. Last updated October 2026.